BREAKFAST ATTENDANT (Home2 Suites/Tru by Hilton- Lumberton, NC)

WINWOOD HOSPITALITY GROUP • Lumberton, NC

3d • Onsite

About The Position

This position assists with Food & Beverage services at breakfast. The hotel retains the right to add to or change the requirements and demands of this position. Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

Requirements

• High School diploma or GED
• Six to twelve months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, write, perform mathematical computations such as adding, multiplying
• Ability to effectively communicate with customers, utilizing tact and diplomacy when necessary and solve practical problems
• Superior communication skills (verbal, telephone & written)
• Cheerful disposition under all circumstances
• Must be able to present a positive and professional demeanor to others
• Focused on guest satisfaction by exceeding expectations and building loyalty.
• Must often multi-task for meeting deadlines and handling last-minute changes inherent in the hospitality industry.
• Must represent Home2/TRU by Hilton Lumberton in a professional and positive manner at all times with a friendly, guest-comes-first personality and professionalism that is positive and sincere.

Responsibilities

• Set-up and work in the kitchen and breakfast areas providing all support and service for the Guests as needed.
• During and after breakfast, clean up requires washing, drying, sweeping, mopping and general cleaning of all areas.
• Maintain uniforms in “like new” condition by following proper laundering and care instructions.
• Always wear your name tag.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED