Breakfast Attendant

24-7 Hotel Management•Murfreesboro, TN

27d•$11 - $14•Onsite

About The Position

The Breakfast Attendant is expected to provide excellent customer service to all guest they encounter, whether in the breakfast area or not. Excellent service includes offering a quality product with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the overall guest experience before, during, and after dining in our café.

Requirements

Must be able to communicate effectively in both verbal and written form
Food preparation skills
Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds
Willingness and ability to follow all food safety and preparation guidelines to ensure a quality product and service
Willingness and ability to practice safe work habits and required safety equipment
Desire to focus on guest satisfaction and project this desire through positive interaction with guests while striving to provide an excellent experience for all guests, both internal and external

Nice To Haves

This position has potential to move into management for the right candidate

Responsibilities

Complete all brand required training
Complete all required Safety & Health training
Provide personalized service to all guests
Regularly communicate and converse with guests to understand how to provide the experience they desire
Prepare food and beverage according to the recipe provided
Fully comply with all food safety requirements, as outlined in Food Safety Training
Responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
Respond quickly to guest requests in a friendly manner and follow up to ensure guest satisfaction
Maintain regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
Oversee the food and beverage (breakfast department/catering) of the hotel including food quality and production, and banquet/catering service.
Assist the GM to include but not limited to; recruitment & selection, orientation, training & development, scheduling, performance management and employee relations.
Enforce policies and procedures established by the company, the hotel brand and applicable state and local health codes
Supports cost objections by controlling food costs, payroll hours used and avoids food wastage
Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation.
taking inventory of food, beverages and supplies needed for each day
preparing foods such as fresh fruit, coffee and juices
setting up serving dishes/trays, utensils, cups and other products
setting out/arranging cold food such as sweet rolls, muffins and cereal
clearing and cleaning tables as they are vacated
removing trash
restocking self-service food and supplies as needed
washing serving equipment and returning it to storage
returns reusable food supplies to storage
vacuums & sweeps carpets & floors
mops floors
dusts, brushes, polishes, & vacuums furniture
dusts & cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor
inspects areas for safety hazards & for the operating conditions of equipment
reports lost & found articles, maintenance problems (common areas) to your immediate supervisor and maintenance
performs any other job-related duties assigned by a supervisor
performs special daily tasks assigned by supervisor