Breakfast Attendant - Comfort Inn

Algonquin Resort•Thunder Bay, ON

6d•Onsite

About The Position

The Breakfast Attendant is responsible for preparing and replenishing the daily breakfast bar. Through offering exceptional service, ensuring guests of the hotel are comfortable and satisfied with their experience. The breakfast attendant must maintain a clean, safe and sanitary environment for our guests.

Requirements

High school graduate or equivalent experience.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace and used by guests visiting the workplace.
Superior guest services skills.
Must possess Provincial serve safe certificate.

Nice To Haves

Listening and mental attentiveness in fulfilling guests requirements.
Sets-up and cleans up Breakfast buffet on a daily basis.
Infrequent handling of queries from guests, and property staff.
Works morning shift, with minimum supervision.
Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by hotel.

Responsibilities

Provide personalized service to all guests.
Responsible for setting up and maintaining the breakfast buffet as required by brand standards
Follow menu requirements as provided by the brand
Preparing foods such as fresh fruit, breads, pastries, batters and coffee
Stocking coffee, juice and milk
Setting up serving dishes/trays, utensils, cups and other paper products
Setting out/arranging cold food, such as pastries, cereals, etc.
Preparing and setting up hot food items
Restocking items consistently throughout the breakfast hours and for the next day
Maintain the breakfast area in a clean condition during the hours of operation
sanitizing tables and chairs as they are vacated
Cleaning buffet counter and emptying trash as needed
Washing serving equipment and returning to storage
Returning reusable food supplies to storage
Check the cleaning frequency chart and do the required cleaning each day.
Function as a pleasant, hospitable host by greeting guests and offering assistance.
Be sure that established service procedures are followed at all times. Thank the guest, and ask him/her to come back again.
Advise the Front Office or General Manager of any complaints so that they can be rectified immediately.
Responsible for checking inventory levels of all food, beverages and supply items on the buffet and replenish them as needed for each day.
Assist Front Office or General Manager with ordering or purchasing food supplies.