POSITION SUMMARY: The Complimentary AM/PM Host/Hostess is responsible for preparing and serving the daily complimentary breakfast for hotel guests and compliance with food safety regulations. ESSENTIAL FUNCTIONS: Providing personalized food service to all guests. Respond quickly to all guest requests in a caring, friendly and professional manner. Consistently follow up to ensure guest satisfaction that exceeds our service standards. Be aware of tone and composure when addressing guests and other Associates. Ensure that guests’ names are used throughout your interaction with them. Taking inventory of food, beverages and supplies needed for each day. Ordering or purchasing of food supplies. Preparing foods such as cut fruit, coffee and juices from concentrates following food safety regulations. Stocking coffee, juice and milk machines or dispensers. Setting out/arranging cold food, such as sweet rolls, muffins, cereal, cookies, snacks for self-service. Clearing and cleaning tables as they are vacated. Wiping up spills. Removing trash. Restocking self-service food and supplies as needed, pro-actively anticipating depletion and restocking immediately. Washing serving equipment and returning it to storage. Comply with federal, state, local and hotel food safety regulations. Returning reusable food supplies to storage. Perform other duties as assigned or needed. SUPERVISORY RESPONSIBILITIES: None
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees