Braze Campaign Specialist (Contract)

Vivid Seats

13d•$70 - $90•Hybrid

About The Position

Vivid Seats is seeking an experienced Braze Campaign Specialist for a 3+ month contract engagement to support our Lifecycle Marketing team. This is a highly technical, hands-on role focused on building, coding, QAing, and deploying CRM campaigns within Braze. The ideal candidate has extensive experience working directly in Braze and can quickly execute email, push notification, and in-app messaging campaigns with minimal direction. This role is execution-focused and requires deep experience with Braze, Liquid, HTML/CSS, audience segmentation, and campaign deployment. You will partner closely with our CRM team to bring campaigns to life while ensuring accurate personalization, high-quality execution, and timely deployment across millions of customer communications.

Requirements

3+ years of hands-on experience building and deploying campaigns within Braze.
Advanced experience creating and managing Braze Campaigns, Canvas journeys, Content Blocks, Catalogs, and Connected Content.
Strong proficiency with Liquid templates, conditional logic, personalization, and dynamic content.
Strong HTML and CSS email development skills with the ability to code, QA, troubleshoot, and modify responsive email templates without engineering support.
Experience configuring audiences using customer attributes, custom events, purchases, and behavioral segmentation.
Experience building and deploying personalized email, push notification, and in-app messaging campaigns at scale.
Strong QA experience including email rendering, personalization validation, link testing, and deployment verification.
Ability to troubleshoot Liquid logic, audience configuration, and Braze campaign issues independently.
Exceptional attention to detail with the ability to manage multiple campaign builds and deadlines.
Candidates should be prepared to discuss previous experience building dynamic, personalized CRM campaigns within Braze using HTML and Liquid.

Nice To Haves

Working knowledge of SQL, APIs, webhooks, and relational data structures is a plus.

Responsibilities

Build, QA, and deploy email, push notification, and in-app messaging campaigns within Braze using HTML, CSS, Liquid, and reusable content components.
Leverage Braze, Liquid, customer attributes, events, Catalogs, Connected Content, and audience data to create highly personalized customer experiences.
Configure audiences, validate personalization, troubleshoot campaign issues, and ensure accurate, on-time deployment of CRM campaigns with exceptional attention to detail.
Support campaign launches alongside the CRM team.
Independently build, QA, and deploy email, push, and in-app messaging campaigns.
Create and troubleshoot Liquid personalization and dynamic content.
Build and maintain Canvas journeys and triggered campaigns.
Independently execute CRM campaigns from build through deployment.
Troubleshoot Braze campaign, Liquid, and audience issues.
Partner with the CRM team to support high-volume campaign execution.