BRANDED MERCHANDISE COORDINATOR

DIRECT CONNECT GROUP DCG LLC•Upper Marlboro, MD

3d•$55,000 - $65,000•Hybrid

About The Position

The Branded Merchandise Coordinator will assist with managing large, complex programs for top-tier clients — from custom product sourcing and creation to warehousing, fulfillment, and ordering portals. In this role, you’ll work closely with our most experienced Branded Merchandise expert to support sales initiatives through hands-on involvement in product sourcing, production coordination, and billing for both clients and vendors at our Upper Marlboro, MD, or Seattle, WA, location. With mentorship from our seasoned team, you’ll develop deep expertise in the promotional products industry and grow into managing your own projects and client relationships. If you're highly organized, eager to learn, and excited to grow your career in branded merchandise, we encourage you to apply!

Requirements

General understanding of the branded merchandise product environment.
Exceptional communication (written and oral) and organization skills
Familiarity with CRM and project management software a plus.
Self-motivated with a strong desire to grow in a career through learning from experts.
Ability to work both independently and collaboratively in a team setting.
Flexibility to travel locally to assist in order facilitation.

Nice To Haves

1-3 years of working in an account or client support capacity is beneficial but not required.
Bachelor’s degree in Business Administration, Marketing, Digital Media, Technology, or a related field, preferred.

Responsibilities

Assists the Branded Merchandise team in sourcing and managing product production through a third-party promotional products network.
Communicates with vendors and suppliers to obtain product availability, production schedules, order status and tracking, and invoicing details.
Assists the Branded Merchandise team in data entry for client and vendor billing and reconciliation.
Keeps CRM and project management software updated with project and production details as updates are received.