Seasonal Brand Representative

Stand Out For Good, Inc.•Salem, NH

8d•Onsite

About The Position

The Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals. The Brand Representative is responsible for providing excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards. They acknowledge, interact and build relationships with guests, creating guest loyalty and consistently receiving positive, unsolicited guest feedback. The role involves communicating effectively with store management and guests, treating others fairly with respect, and valuing differences. The Brand Representative supports an environment of learning and trust by acting as a positive role model for all fellow sales associates. This role also includes completing opening/closing procedures and sales associate tasks as directed by management with a guest focus, locating merchandise effectively and maintaining organization, performing register transactions quickly and efficiently, processing transactions accurately, and handling cash and providing change without error. Adherence to loss prevention practices and awareness of potential incidents to ensure shortage control and protect Company assets is crucial. Maintaining a safe work environment and reporting potential hazards to leadership, as well as participating and assisting in the preparation for the stores’ inventory are also key responsibilities. The Brand Representative must report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business. Additionally, they will assist in the construction of merchandising and window displays, maintain a clean and presentable store environment, and represent the brand by adhering to appropriate standards of dress and grooming.

Requirements

Must be at least 18 years of age
Physical ability to perform tasks which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
Must be able to lift and carry 30 pounds regularly without assistance

Responsibilities

Drives revenue and provides guests with exceptional service
Builds relationships with guests and shares product knowledge
Maintains a clean, well-maintained store environment
Achieves individual sales associate goals
Anticipates guest’s needs and exceeds expectations
Adheres to Altar’d State service standards
Acknowledges, interacts and builds relationships with guests
Creates guest loyalty
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences
Supports an environment of learning and trust by acting as a positive role model
Completes opening/closing procedures and sales associate tasks
Locates merchandise effectively and maintains organization
Performs register transactions quickly and efficiently
Processes transactions accurately
Handles cash and provides change without error
Adheres to loss prevention practices
Is aware of and reports potential incidents to ensure shortage control and protect Company assets
Maintains a safe work environment and reports any potential hazards to leadership
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled and records time worked accurately
Remains flexible to the needs of the business
Assists in the construction of merchandising and window displays
Maintains a clean and presentable store environment
Represents the brand by adhering to appropriate standards of dress and grooming