support

stand out for good•Edina, MN

1d•Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 130 locations across 40 states. The company aims to be a sanctuary of beauty, both inside and out, built on principles of giving back and making a difference. Their mission, "Stand Out. For Good.", is demonstrated through initiatives like Mission Mondays, where 10% of net proceeds go to local charities, and a partnership with Coprodeli USA to build schools in Peru. The Brand Representative (Sales Associate) role is crucial in driving revenue and providing exceptional guest service by building relationships, sharing product knowledge, and maintaining a clean store environment. This role consistently works towards achieving individual sales goals that contribute to overall store objectives.

Requirements

Must be at least 18 years of age
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
Acknowledges, interacts and builds relationships with guests; creates guest loyalty
Consistently receives positive, unsolicited guest feedback
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates
Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus
Is able to locate merchandise effectively and maintain organization
Is able to perform register transactions quickly and efficiently
Is able to process transactions accurately, as well as handle cash and provide change without error
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
Maintains a safe work environment and reports any potential hazards to leadership
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business
Assists in the construction of merchandising and window displays
Maintains a clean and presentable store environment
Represents the brand by adhering to appropriate standards of dress and grooming