Brand Representative (Sales Associate)

stand out for good•Springfield, MO

2d•Onsite

About The Position

Altar'd State is a growing women's fashion brand with over 130 locations. The company emphasizes a welcoming environment, curated products, and a commitment to giving back and making a difference. The Brand Representative (Sales Associate) plays a key role in driving revenue and providing exceptional guest service by building relationships, sharing product knowledge, and maintaining a clean store environment. This role consistently works towards achieving individual sales goals that contribute to overall store objectives.

Requirements

Must be at least 18 years of age.
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards.
Acknowledges, interacts and builds relationships with guests; creates guest loyalty.
Consistently receives positive, unsolicited guest feedback.
Communicates effectively with store management and guests.
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests.
Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates.
Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus.
Is able to locate merchandise effectively and maintain organization.
Is able to perform register transactions quickly and efficiently.
Is able to process transactions accurately, as well as handle cash and provide change without error.
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets.
Maintains a safe work environment and reports any potential hazards to leadership.
Participates and assists in the preparation for the stores’ inventory.
Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business.
Assists in the construction of merchandising and window displays.
Maintains a clean and presentable store environment.
Represents the brand by adhering to appropriate standards of dress and grooming.