Brand Rep

stand out for good•Garden City, NY

2d•$16•Onsite

About The Position

Altar’d State is a rapidly growing women’s fashion brand with over 130 locations in 40 states, designed to feel like a sanctuary. The brand emphasizes welcoming experiences, warm associates, and thoughtfully curated products, built upon principles of giving back and making a difference. The Brand Representative, reporting to Store Leadership, is responsible for driving revenue and providing exceptional guest service through relationship building, product knowledge sharing, and maintaining a clean, well-organized store environment. This role requires consistently achieving individual goals that support overall store objectives.

Requirements

Must be 18 years of age
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
Acknowledges, interacts and builds relationships with guests; creates guest loyalty
Consistently receives positive, unsolicited guest feedback
Communicates effectively with store management and guests
Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
Supports an environment of learning and trust by acting as a positive role model
Completes opening/closing procedures and tasks as directed by management with a guest focus
Is able to locate merchandise effectively and maintain organization
Is able to perform register transactions quickly and efficiently
Is able to process transactions accurately, as well as handle cash and provide change without error
Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
Maintains a safe work environment and reports any potential hazards to leadership
Participates and assists in the preparation for the stores’ inventory
Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business
Assists in the construction of merchandising and window displays
Maintains a clean and presentable store environment
Represents the brand by adhering to appropriate standards of dress and grooming