Marketing Resource Manager

Zumiez Inc•Lynnwood, WA

9h•Onsite

About The Position

Zumiez is a leading specialty retailer of action sports apparel, footwear, accessories, and hardgoods rooted in skateboarding, snowboarding, and youth culture. We’re fast‑moving, creatively driven, and community focused—connecting product drop culture, youth lifestyle, and authentic storytelling across digital, retail, and experiential marketing channels. You’ll play a key role in enabling our creative and brand teams to move fast, stay authentic, and deliver standout work across all the brand marketing touchpoints—without losing control of quality or priorities. The Marketing Resource Manager is a key support role, allocating resources for the many types of projects across the entire portfolio in support of the Marketing Managers. This role will be keeping our projects flowing smoothly; organizing coordinator team bandwidth and coordinating creative requests and communicating timelines across stakeholders. As part of a small, dynamic, multi-hat wearing team, qualified individuals will be: able to work well in a fast-paced, rapidly changing environment; self-motivated; flexible; extremely organized; very detail-oriented; tenacious yet tactful; confident and diplomatic in dealing with competing departmental objectives and varied personalities; a strong problem solver; able to work well under pressure in order to meet project deadlines; and will have a positive attitude. You’ll be the connector between creative, marketing, and production teams (print & digital), working to ensure that the right people are working on the right projects at the right time. If you thrive in a fast-paced, design-driven environment and love bringing order to creative chaos, we’d love to meet you.

Requirements

3-5 years of experience in marketing operations, traffic management, or creative project management
Meticulous attention to detail, accuracy, and follow-through
Strong understanding of creative production and retail/brand marketing workflows
Proven ability to manage multiple projects with competing priorities and shifting timelines
Clear, confident communicator with strong stakeholder management skills
Strong organizational, analytical, and problem‑solving abilities
Ability to remain calm, diplomatic, and solution oriented under pressure
Proficient in MS Office, Google Suite, Airtable, Basecamp, and Adobe Creative Suite
Self-motivated, collaborative, flexible, and highly organized with a positive, can‑do attitude

Nice To Haves

Zumiez and/or retail industry experience preferred
Experience working with in‑house brand marketing teams and/or creative agencies
Familiarity with campaign planning and cross‑functional collaboration
Understanding of action sports, streetwear, or youth culture
A collaborative mindset with a passion for supporting creative and executional excellence

Responsibilities

Own the intake, prioritization, and tracking of marketing and creative requests
Oversee resource allocation across the Brand Marketing department, including designers and project coordinators and interns.
Maintain and update team availability, capacity, and assignments in collaboration with Program Managers and Senior Managers
Translate creative briefs into clear timelines, scope, and resource plans
Balance workloads across internal creative teams and project coordinators
Forecast resource needs based on campaign calendars, seasonal priorities, and team bandwidth
Ensure project coordinators are effectively assigned to support initiatives based on scope, complexity, and timelines.
Coordinate freelance and vendor scheduling as needed to support project demands
Manage equipment inventory and allocation
Partner with the Art Director to route projects based on skill set, availability, and priority
Monitor project timelines, milestones, and deliverables to ensure deadlines are met
Facilitate regular status meetings to track progress and resolve bottlenecks
Collaborate with project/program managers, and marketing leads to align priorities and timelines
Act as the central connection point between: Brand Marketing, Digital Marketing, Other Internal teams as needed, External vendor partners
Facilitate prioritization conversations when demand exceeds capacity
Proactively identify risks, bottlenecks, and capacity gaps and recommend solutions
Communicate status, changes, dependencies, and campaign launch readiness clearly across stakeholders
Maintain and improve workflow systems and tools (Teams, Airtable, Basecamp, Excel, etc.)
Ensure documentation, processes, and templates are clear, consistent, and communicated across teams
Identify opportunities to streamline operations and improve efficiency, partnering with stakeholders to drive action
Support additional initiatives and projects as needed across the Brand Marketing portfolio
Track throughput, turnaround times, capacity utilization, and on‑time delivery
Provide insights to marketing leadership to support planning and resourcing
Support seasonal and annual marketing planning with data‑driven forecasts