Brand Manager - Rolls Royce Motor Cars Vancouver

OpenRoad Auto Group • Vancouver, BC

4d • Onsite

About The Position

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role. If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

Requirements

• Proven success in luxury, ultra-luxury, or high-touch consultative sales
• Exceptional interpersonal, communication, and relationship-building abilities
• A polished, professional presence with strong emotional intelligence and discretion
• The ability to engage confidently with discerning clientele and deliver a highly personalized experience
• Strong organizational skills with disciplined follow-through and attention to detail
• Ability to work effectively across all levels of the organization
• Sound judgment, professionalism, and decision-making capability
• Proficiency with CRM and computerized reporting systems
• A valid British Columbia VSA License (or ability to obtain)
• A valid British Columbia Driver’s License with a clean driving record

Responsibilities

• Deliver an exceptional, highly personalized client experience aligned with the Rolls-Royce standard of excellence
• Cultivate meaningful relationships with ultra-high-net-worth clientele, ensuring a discreet, consultative, and bespoke purchase experience
• Achieve and exceed monthly sales objectives through disciplined pipeline management and relationship development
• Maintain impeccable follow-up and client communication standards throughout the ownership journey
• Execute flawless vehicle handovers that reflect the craftsmanship and exclusivity of the brand
• Maintain expert-level knowledge of all current and future product offerings, specifications, bespoke options, and brand heritage
• Collaborate seamlessly with leadership and cross-functional departments to ensure an elevated guest experience at every touchpoint
• Support dealership processes that drive exceptional customer satisfaction and operational excellence
• Participate in training, department meetings, and ongoing professional development
• Adhere to all company policies, safety procedures, and operational standards
• Perform additional responsibilities as assigned by management

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Computer Rebate Program
• Employee Referral Program
• Employer RRSP Matching
• Internal and external, training & development opportunities for skill-development and growth
• Comprehensive extended health and dental plan, tailored around Associate wellness
• Recognition and Engagement Events!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed