Brand Homes Operations Manager - Granville Island Brewing

Molson CoorsMontreal, QC
CA$70,200 - CA$92,200Onsite

About The Position

In the role of Brand Homes Operations Manager working in Vancouver, BC you will be part of the Brand Homes Team based at Granville Island Brewing Company. You will be responsible of overseeing the brand home operations (Restaurant, tap room and facility) by playing an instrumental role in the successful evolution and growth of the brand within the province. The position will be responsible for overseeing the efficient running of the location to achieve financial targets while creating a culture aligned with the Company’s values.

Requirements

  • Authentic leader who values and respects differences and believes everyone’s unique differences is the key to collaboration and a winning team culture.
  • University degree with a minimum of 5-years experience in a customer service capacity preferably with some experience in an entrepreneurial or small company environment.
  • Passion for understanding the needs of our customers (and their customers) with an ability to find creative solutions that set us apart in the marketplace.
  • Ability to complete complex projects quickly and adeptly with an understanding of the business priorities.
  • Ability to build relationships and collaborate to get to the desired outcome.
  • Accountability for results – acting with integrity and honoring commitments.
  • Thirst for learning – always looking for ways to learn and help one another grow.
  • Exhibit our core values.

Nice To Haves

  • Experience in a specialty alcohol beverage market and/or in the craft beer market is preferred.

Responsibilities

  • Lead a team of 20+ talented colleagues, and support their growth and development through career discussions and consistent one on one conversations.
  • Work with direct reports (Site Managers/local lead/Brand team) to develop and implement departmental or concept-wide strategies that exceed the needs and expectations of the business, guest and/or employees.
  • Champion the brand's vision and values and ensures alignment amongst the brand team and create a culture of positivity and high standards.
  • Full executive accountability of the location’s daily operations through Control Profit & Loss, budget attainment, by following cash control/security procedures, inventory, labour, and reviewing financial reports.
  • Coach the site leads to take appropriate actions based on information, trends and themes seen in P&L, inventory, labour, reviewing financial reports, etc.
  • Responsible for supervising all CAPEX project and maintenance requirements; act as the lead for site contractors and questions related to Brand Homes projects.
  • Achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
  • Execute operational strategies to ensure the overall business strategy is adhered to, to meet corporate growth objectives related to revenue, profitability, optimal guest satisfaction and employee development and retention.
  • Define and lead the growth strategy for Brand Home revenue generation (site visits & revenue per visitor).
  • Manage operating budget of up to $2,000,000. Tasked with using this budget to create, develop and execute new ways to find fresh and exciting opportunities to drive revenue creation through events, promotions, and other customer focused activities.
  • Responsible for a site that has projected annual revenues of $3 million, and all related operating expenses.

Benefits

  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources.
  • On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities.
  • We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization.
  • Ability to grow and develop your career centered around our First Choice Learning opportunities.
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences.
  • 11% target short term incentive
  • $11,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP
  • paid time off (including holidays, vacation days and sick days).
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