Brand Experience Coordinator - Jimmy John's

Inspire•Champaign, IL

20h

About The Position

The Brand Experience Coordinator supports local marketing, merchandising, and promotional initiatives that enhance the Jimmy John’s franchisee and guest experience. The role partners with franchisees, vendors, and internal teams to execute marketing programs, manage branded merchandise, and ensure brand standards are consistently upheld. The coordinator supports franchisees with local marketing resources and requests, administers access to marketing and vendor platforms, manages local promotional codes, and assists with new store openings. The role also manages daily operations of the Jimmy John’s online merchandise store, including fulfillment, inventory, shipping, receiving, quality assurance, merchandise distribution, and support for developing and sourcing new branded merchandise. Inspire is a multi-brand restaurant company with a portfolio of more than 33,000 restaurants worldwide, including Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC.

Requirements

1–3 years of experience in marketing, merchandising, customer service, retail operations, or a related field.
Strong organizational, communication, and project management skills.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated and detail-oriented, with a collaborative approach and strong customer-service mindset.

Nice To Haves

Bachelor’s degree in Marketing, Communications, Business, or a related field.
Proficiency in Microsoft Office and e-commerce platforms.

Responsibilities

Support franchisees through the Marketing Hotline by providing guidance on local marketing tools, templates, and promotions.
Create, organize, and maintain Local Store Marketing assets in JJ Brand Print.
Execute custom local marketing requests in accordance with brand standards.
Manage local promotional code setup and execution for participating franchisees.
Administer user access for JJ Brand Print, JJ Brand Gear, and other vendor platforms.
Support new store openings through CORE address verification.
Manage daily operations of the Jimmy John’s online merchandise store, including fulfillment, inventory, shipping, receiving, and quality assurance.
Maintain organized and accurate merchandise inventory and storage areas.
Coordinate merchandise distribution for marketing and operational activations.
Assist in the development and sourcing of new branded merchandise.