Brand Experience & Community Manager

Slate Flosser•Spokane, WA

About The Position

The Brand Experience & Community Manager owns how Slate shows up in the world and how our community feels seen. This role is about building a brand movement — creating a place where people belong and want to be part of what Slate is becoming. Through partnerships, PR, collaborations, events, influencer relationships, UGC, and social, the Brand Experience & Community Manager brings the Slate brand to life and turns customers into a true community.

Requirements

3–6 years of brand marketing, PR/Media or community experience
Strong taste — instinctive sense for what feels on-brand and what doesn't
Operationally sharp — comfortable juggling timelines, vendors, and budget
Naturally relational — people want to work with them
Self-directed and comfortable building from scratch
Excited about Slate's mission and the kind of community we're building

Nice To Haves

Experience with Roster (Affiliate Platform), Impact (PR Platform), Home from College (UGC), Planoly (Social Posting)

Responsibilities

Define and nurture the Slate community — what it feels like, who it serves, how it grows
Identify community-led growth opportunities and rituals that turn customers into advocates
Drive enrollment and engagement of Slate's loyalty program, executing strategy within community, media, and partnership channels.
Source, pitch, and close brand partnerships and collaborations aligned with Slate's vision
Plan and execute events that build community and deepen brand affinity and also are on budget
Own the partnership pipeline — outreach, negotiation, contracts, deliverables, recap
Manage the day-to-day relationship with the PR firm
Set quarterly priorities, review pitches, and approve outreach lists
Track press placements and ensure brand consistency in all earned coverage
Build the founder and brand thought leadership platform — speaking opportunities, podcasts, panels, op-eds
Identify the narratives and points of view Slate should be known for
Coordinate with the PR firm on thought leadership pitches and prep
Build and maintain Slate's creator and influencer network
Run gifting, seeding, and paid creator programs end-to-end
Track and report on campaign performance (engagement, conversions) and optimize accordingly
Manage influencer budget, including product giveaways, paid partnerships, and ROI efficiency
Source, organize, and amplify user-generated content across owned channels
Coordinate campaign timelines, deliverables, and stakeholders across creative, social, partnerships, and PR
Track and report on campaign performance, delivering insights and optimizations for future launches
Direct the Social Media Contractor's scope of work — content calendar, post approvals, brand voice guardrails
Review performance alongside CGO and iterate on what's working