LAB MANAGER

CosmoProf•Plano, TX

40d•Onsite

About The Position

The LAB Manager leads the Cosmo Prof Store Division in visual and brand standard execution by utilizing the Corporate Office store, “The Lab”, to test, execute, and provide feedback, on all brand standards including visual merchandising, testing POG’s, marketing placement pricing validation and reporting, markdowns, and technology projects.

Requirements

Associate's degree or equivalent combined education/work experience
Strong retail merchandising experience
3 plus year experience in supporting store systems
Working experience and knowledge of retail operations
Proficient in excel, word and power point
Experienced in project management and/or leading a team

Responsibilities

Leads the implementation of brand standard related projects for all stores.
Makes recommendations and communicates discoveries with various cross functional teams to help ensure all processes are actionable and accurate before deploying to the field.
Leads the Cosmo Prof Lab Store in testing of new merchandising and marketing tools and concepts in partnership with various internal company partners.
Partners with the Sr. Manager of Planning and Merchandising to develop continuous dialogue for answering questions from Field Leaders through the Ops Smartsheet.
Trains staff to act as a resource and answer Athena task related questions from the store teams across the country. Utilizes the questions from the Ops Smartsheet to help refine and guide the growth and clarity of our communications as well as aids in identifying opportunity areas for in the field training and video shorts that can be shared with the team via Athena.
Hires, trains, develops and engages a supportive Lab Store team by creating a culture of growth while maintaining accountability for company policies, standards, and expectations.
Manages the task load of the Lab Store and uses cross training to build ownership within the team. Effectively manages the payroll usage of the Lab Store to meet the needs of the business and develop project lists for each week, month, and quarter.
Develops each Lab team member into subject matter experts with Athena, Xstore, Excel, Word, and PowerPoint and cross trains all Lab Store team members to be equally supportive.
Fosters a safe Store environment of diversity, inclusion, and belonging that aligns with our company values.
Works cross functionally on sales driving initiatives, margin protection, and Vendor support.
Supports Corporate and Field Teams as a subject matter expert for Reflexis, Xstore, Same Day Delivery/BOPIS, and all store related topics. Collaborate with Lab Store team members and various cross functional business partners to develop new concepts and tools that educate and empower store teams across North America. Shares feedback and insights with all levels of company leadership.
Supports content creation & communication of Athena tasks for all Cosmo Prof stores & validates all tasks prior to launch.
Supports with executing Social Media content and strategies.