Brand Ambassador, Retail & Events

StronghouseMerrillville, IN
$18 - $20Onsite

About The Position

Stronghouse believes that family moments and lived experiences are what strengthen bonds and shape communities. The company aims to ensure customers can focus on nurturing their interests and families without worrying about home exteriors like roofs, siding, or windows. The Brand Ambassador is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box retail locations. This role requires an energetic, outgoing individual who excels at face-to-face interaction and customer engagement. The Brand Ambassador will be responsible for exceeding lead targets and goals administered by the Territory Field Marketing Manager.

Requirements

  • Experience in retail, events, customer service, or lead generation preferred
  • Strong communication and interpersonal skills
  • Outgoing personality and confidence engaging customers
  • Self-motivated and goal-driven
  • Ability to stand for extended periods
  • Availability to work evenings and weekdays/weekends
  • Smartphone required
  • Sales-oriented mindset with competitive drive
  • Ability to handle objections and maintain engagement
  • Strong customer interaction skills
  • Attention to detail in data entry and reporting
  • Ability to meet performance goals consistently
  • Local travel within assigned territory
  • Reliable transportation to work assigned schedules within the field market territory

Responsibilities

  • Engage customers to generate and qualify leads
  • Initiate conversations to build interest and brand awareness
  • Capture accurate customer information and set appointments
  • Represent the brand at retail stores and events
  • Set up and maintain booths and in-store displays
  • Maintain a professional, branded presence
  • Act as a brand ambassador delivering clear messaging
  • Provide excellent customer experiences
  • Accurately document leads and track daily performance
  • Follow processes, procedures, and company compliance standards
  • Effectively Communicate with the Field Marketing Manager
  • Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Benefits

  • Hourly base pay of $18–$20, based on experience, plus bonus structure
  • Opportunity to increase earnings through consistent performance and exceeding targets
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