Urban Outfitters Brand Ambassador

Urban Outfitters•Columbus, OH

5d•$13 - $13•Onsite

About The Position

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Requirements

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

Responsibilities

Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be