Brand Ambassador

Stagwell Global
•$35,000

About The Position

TEAM is an experiential marketing agency that develops and executes creative marketing campaigns. The Brand Ambassador represents Bacardi brands to travelers, maximizes sales, and delivers outstanding customer service. The role brings the spirits in Bacardi’s portfolio to life through engaging brand experiences and product expertise. The ambassador represents the Bacardi brand through professional appearance and behavior, product knowledge, and effective interactions with travelers. They execute visual merchandising and promotional activities, maintain product and promotional stock, meet sales targets, participate in product training, and share frontline feedback and brand information with retail staff.

Requirements

  • Strong experience in retail sales.
  • Ability to communicate effectively and build strong interpersonal connections.
  • Results-driven, organized, and punctual, with a professional approach and willingness to lead by example.
  • Flexibility and ability to adapt to change.
  • Passion for delivering an outstanding and memorable customer experience.
  • Ability to work effectively as a team player.
  • Positive approach and willingness to learn.

Nice To Haves

  • Ability to speak a second language.

Responsibilities

  • Represent the Bacardi brand through appearance, behavior, and product knowledge.
  • Interact with travelers professionally and engagingly, communicating key product messages to achieve sales targets.
  • Meet sales targets and aim to consistently exceed them.
  • Follow merchandising guidelines and maintain the required in-store presentation of Bacardi displays.
  • Ensure displays are correctly executed to support travelers’ navigation through the Bacardi portfolio.
  • Keep Bacardi products available on the shop floor, along with gift-with-purchase and point-of-sale stock.
  • Proactively report out-of-stock products to the Bacardi Retail Ambassador Supervisor or Sales Manager.
  • Keep materials on hand for successful promotional activations and follow promotion guidelines.
  • Attend product training sessions and complete periodic product knowledge assessments.
  • Capture and share frontline feedback from ambassadors, travelers, and retailer shop-floor staff.
  • Share brand information, including key selling points and taste profiles, with retail shop staff to support sales targets.
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