Brand Ambassador - Mall of America - 150

Pacsun Careers•Bloomington, MN

1d•Onsite

About The Position

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth, partnering with brands like adidas, Brandy Melville, and Essentials Fear of God. The Pacsun community emphasizes using its voice and resources for positive development, with the PacCares program supporting initiatives in mental health, diversity, and equality. The Sales Associate (Brand Ambassador) is responsible for generating sales by demonstrating passion for products, brands, fashion, and trends with all customers. This role also involves executing assigned initiatives and tasks from the leadership team, working as a positive member of the store team, and consistently providing an exceptional customer experience.

Requirements

Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills

Nice To Haves

High School Diploma or equivalent

Responsibilities

Delivers an engaging, positive and authentic customer experience with all customers
Focuses on full-price selling while maintaining awareness of product value and promotions
Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues
Completes all assigned tasks in a timely and efficient manner
Executes all visual directives and maintains visual standards set by the company and as directed by the management team
Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
Shares feedback from customers with the leadership team to improve the overall customer experience
Actively participates in all company and store contests and events
Stays current on all financial goals and priorities
Support the leadership team in achieving all sales and operational goals
Supports and executes all digital sales strategies including ship from store and BOPIS within the store
Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
Contributes to positive working environment by consistently exhibiting core value behaviors
Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
Strives to improve individual performance while working as a productive member of the team