Brand Ambassador

Veo - Operations Careers•Washington, DC

22h•$19 - $20•Onsite

About The Position

As Veo's Brand Ambassador, you will serve as an on-the-ground presence in the Georgetown, National Mall, and Wharf service areas, ensuring vehicle availability, customer experience, and brand visibility throughout your shift. This role blends technician work with community engagement - you'll keep vehicles compliant and customer-ready, keep sidewalks clear, and serve as a visble, approachable representative of the Veo brand. Your impact will be measured by vehicle availability, sidewalk compliance, and the quality of the customer experience in your service areas.

Requirements

Experience performing basic scooter maintenance or field repairs (or willingness to be trained).
Comfortable working independently outdoors and on foot for extended periods.
Strong communication and interpersonal skills; comfortable engaging with the public.
Reliable and detail-oriented, with the ability to document work accurately (photos, touch tracking).
Energetic, self-motivated, and passionate about sustainable, community-focused transportation.
Ability to navigate city streets and public spaces confidently (on foot and by e-bike/scooter)

Responsibilities

Ensure sidewalks are clear and free from improperly parked vehicles.
Relocate vehicles to designated bike racks or approved parking areas.
Inspect, test, and prepare vehicles to ensure they are customer-ready.
Conduct basic in-field repairs using standard technician tools.
Redistribute vehicles within Georgetown and The Wharf to optimize availability.
Submit before/after photos of work completed and track touches for rebalances and repairs.
Wear a branded safety vest at all times, in compliance with the Employee Manual.
Serve as a visible representative of Veo — answer customer questions and provide directions when approached.
Complete daily Slack check-ins at key points in the shift (arrival in Georgetown, transfer to Wharf, end of shift).