AT&T Brand Ambassador

T‑ROCOrlando, FL
Hybrid

About The Position

We are seeking a professional, engaging Brand Ambassador to represent AT&T Prepaid across multiple assigned retail locations. This role is responsible for traveling store-to-store to educate, train, and support wireless sales representatives on AT&T Prepaid products, services, and promotional offerings. The Brand Ambassador will serve as the in-market subject matter expert, ensuring retail teams fully understand the brand’s value proposition, current promotions, plan structures, and competitive advantages. This position plays a key role in driving product knowledge, brand presence, and sales performance within each location.

Requirements

  • 1–3 years of experience in wireless sales, retail training, merchandising, or brand representation.
  • Strong understanding of prepaid wireless products and retail sales environments.
  • Excellent presentation and communication skills with the ability to educate groups effectively.
  • Comfortable working independently and managing a travel schedule.
  • Strong organizational skills and attention to detail.
  • Reliable transportation and willingness to travel throughout assigned territory.
  • Must possess a valid driver's license, meet the requirements to pass a motor vehicle record (MVR) check, and carry/maintain auto insurance that meets the minimum coverage requirements as defined by T-ROC.

Responsibilities

  • Travel regularly between assigned retail store locations within designated territory.
  • Deliver structured in-store training sessions on AT&T Prepaid plans, devices, features, and limited-time promotions.
  • Educate sales teams on pricing, plan comparisons, eligibility requirements, and activation processes.
  • Provide ongoing product updates and ensure store teams remain informed of new offers and program changes.
  • Serve as the primary point of contact for AT&T Prepaid knowledge and in-store support.
  • Monitor and ensure promotional materials, signage, displays, and marketing collateral are properly installed, visible, and compliant with brand standards.
  • Partner with store leadership to identify opportunities to improve awareness and sales performance.
  • Track store visits, training completion, and engagement metrics through required reporting.

Benefits

  • Competitive salary and benefits package.
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