Pink Jeep Tours - Brand Ambassador [S]

Silver Dollar City Company•Branson, MO

46d•Onsite

About The Position

Pink Jeep Tours, part of Herschend, is seeking an outgoing Brand Ambassador to engage and educate customers at Silver Dollar City about their off-road and family-friendly nature excursions. The role involves promoting exclusive promotional offers, building relationships with partners, and increasing tour bookings. The Brand Ambassador will work closely with Pink Jeep Sales and General Management to identify opportunities, coordinate promotions, and maximize results while delivering exceptional customer service. Tour bookings made through the Brand Ambassador's promotional offers may qualify for incentives.

Requirements

Excellent customer service and communication skills
Strong persuasive selling and relationship-building skills.
Ability to work independently while collaborating effectively with Pink Jeep Tours and Herschend teams.
Self-motivated with the ability to stand and walk for extended periods, outdoors in varying weather conditions.
Weekend, holiday, and flexible scheduling availability required.
A clean driving record.
Ability to use computers, phone systems, calculators, copiers and general office equipment
Must be able to reach overhead, bend, push, pull, and lift up to 40 lbs.
Requires clear vision and adequate hearing

Responsibilities

Proactively greet and engage guests in a friendly, professional, and enthusiastic manner.
Introduce visitors to Pink Jeep Tours and communicate why their guided adventures are premier attractions.
Build excitement by sharing stories, highlights, and unique features of the Pink Jeep Tours experience.
Answer guest questions regarding tour options, pricing, schedules, and availability.
Maintain a polished, professional appearance that reflects the Pink Jeep Tours brand.
Represent Pink Jeep Tours with integrity, professionalism, and exceptional hospitality.
Promote exclusive discounts and special offers available only through the Brand Ambassador program.
Generate qualified leads and encourage immediate bookings through mobile devices, QR codes, or direct referrals.
Execute special promotions, activations, events, and other on-property opportunities as assigned.
Share guest feedback, common questions, competitive observations, and other insights that can improve sales and marketing efforts.
Track activity and results to help evaluate the effectiveness of on-property efforts, including bookings, leads, offer redemptions, and other defined performance measures.
Collaborate with the Sales and Marketing team to improve guest engagement strategies and promotional campaigns.
Lead by example including working as a team and empowering each other, by being accountable to our guests, each other and the communities we serve, and embodying the Lead with Love foundational principles.