Brand Ambassador - Southern CA

New Belgium BrewingCalifornia Remote, CA
$24 - $26Onsite

About The Position

This is a part-time, seasonal position through the end of 2026, responsible for executing local tasting events and promotions. The ideal candidate will reside in LA or Orange County. The role involves providing sampling at accounts and other promotional events to drive sales, selling into local accounts with assistance, building and maintaining relationships, and providing excellent customer service and education on NBB beers, culture, and business practices. The Brand Ambassador will also engage customers through social media, adhering to legal compliance and internal policies, and must understand and maintain legal compliance when serving and selling beers. Flexibility in working hours, including nights and weekends, is required, with availability during peak seasons (Ski season/Summer season).

Requirements

  • Minimum six (6) months of customer service related work experience
  • Must be 21 or older
  • Ability to have transportation to event locations
  • Exceptional customer service skills and abilities
  • General knowledge of brewing and the beer industry
  • Knowledge and understanding of local laws/guidelines around identification and service of alcohol and ability to pass TIPS training during orientation
  • Exceptional communication skills and ability to speak in front of larges groups
  • Ability to deal with difficult situations and resolve matter appropriately and effectively

Responsibilities

  • Provide sampling at accounts and other promotional events to drive sales in local markets
  • Sell into set local accounts with assistance of local Ranger, including building and maintaining relationships/partnerships and visibility in marketplace
  • Provide excellent customer service and education on NBB beers, culture and business practices
  • Engage customers through social media outlets as required, adhering to legal compliance and internal policies
  • Understand and maintain legal compliance when serving and selling our beers
  • Availability to work flexible hours, up to 15-20 hours/week, including nights and weekends; availably during peak seasons (Ski season/Summer season)
  • Other duties as assigned

Benefits

  • Medical & Dental Insurance (options available for dependents)
  • Basic Term Life and AD&D Insurance
  • Short Term Disability Insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • PTO
  • 401k Match
  • Paid Caregiver Leave
  • Profit Sharing
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