Retail Sales Associate - Part Time

Boll & Branch•Edina, MN

1d•Onsite

About The Position

Boll and Branch is looking for a Part-Time Brand Ambassador (sales associate & keyholder) to join their growing retail team. The Part-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and through fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company’s operational guidelines, adhering to all loss prevention procedures. This position is located in Edina Galleria in Edina, Minnesota. At Boll & Branch, they don’t make bedding like everyone else; they make it better. In 2014, their founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, they became the first bedding company ever to be Fair Trade Certified. Today, they keep five commitments at the heart of everything they do: Cultivators of the Highest Quality Threads, Pioneers in 100% Organic Cotton, Free from Toxins at Every Step, 100% Traceable from Farm to Finish, and Committed to Fair and Ethical Treatment for All. Boll & Branch has over 150 employees, and they are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel their growth, they raised $100M from L Catterton, a leading consumer goods private equity fund. They are also progressively expanding their retail and wholesale footprint. While the heart of their business lies in the direct-to-consumer online model, they also have six retail stores around the country as well as a partnership with Nordstrom in 20+ locations.

Requirements

Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered.
Knowledge of basic retail math and cash management techniques.
Effective verbal and written communication skills.
A positive attitude and the ability to effectively engage with customers.
Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.

Nice To Haves

Bilingual and able to read, write and speak Spanish

Responsibilities

Achieve and exceed individual sales goals.
Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
Be an expert in all Boll & Branch products.
Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program.
Assist with designing a client’s space through sleeping habits and style preferences.
Maintain store presentation to ensure the selling environment is customer ready at all times.
Perform daily paperwork reconciliation and other operational tasks.
Protect store assets and inventory.
Be an ambassador for all company values and operate with integrity at all times.
Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
Perform in-home installations for our clients while making additional recommendations to drive store sales.
Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
Work up to 29 hours per week.
Any and all other functions, duties, and projects as assigned.