Insomniac - Escape Halloween 2026 Seasonal Brand Ambassador / Production Assistant

Live Nation Entertainment • San Bernardino, CA

32d • Onsite

About The Position

Insomniac produces innovative, immersive music festivals and events. We are looking for a highly motivated self-starter who embodies both a passion for dance culture as well as creating memorable experiences. The Brand Ambassador / Production Assistant will support the Escape Halloween operation. This is not a remote position.

Requirements

• 1+ year(s) minimum festival, concert, tour, or production experience
• Must be highly motivated and possess interpersonal communication skills
• Working knowledge of web and mobile technologies as well as two-way radio
• Must possess working mobile device, preferably smart phone
• Must be able to lift and move objects weighing 50lbs or more
• Ability to move, lift, stand, and work for extended periods of 10-14 hours

Responsibilities

• Engage with headliners and encourage participation in activation experiences
• Represent your assigned activation with enthusiasm, professionalism, and brand alignment
• Provide clear instructions to headliners on how to participate in activations and experiences
• Maintain a positive and inclusive atmosphere that reflects Insomniac's culture and values
• Monitor and manage headliner flow to ensure entrances and exits remain clear at all times
• Support capacity control by tracking and regulating the number of participants within the activation space
• Communicate proactively with team leads regarding crowd levels, safety concerns, or operational needs
• Assist in maintaining an organized and accessible environment for all headliners
• Assist with basic troubleshooting or escalate issues to the appropriate lead or technical team
• Provide general event information or direct headliners to appropriate resources
• Support setup, maintenance, and breakdown of activation areas as needed

Benefits

• Equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
• Consideration of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
• Afford equal employment opportunities to qualified individuals with a disability.
• Reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
• Participation in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
• Reasonable religious accommodations on a case-by-case basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed