Brand Ambassador & Communications Specialist

Kinecta Federal Credit Union • El Segundo, CA

13d • $74,000 - $92,200 • Hybrid

About The Position

Kinecta Federal Credit Union is looking for a Brand Ambassador and Communications Specialist to build and steward our brand presence at community events throughout our footprint. This role will require travel to attend events as needed to support credit union and branch initiatives. This position will be responsible for social media including attending events and posting in real time, coordinating with branch staff for content, developing content, writing posts, sourcing images, posting, monitoring and responding to comments. Working with the graphic design team, the role will be responsible for creating compelling written and visual content. The position works with a minimal amount of supervision and direction and is authorized to take reasonable actions necessary to carry out the assigned responsibilities of the position, provided that such action is consistent with cost-effective practices and is consistent with the policy and procedures of Kinecta Federal Credit Union.

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent experience)
• 3-5 years of experience in marketing, social media and special events
• Exceptional written, verbal, and/or visual communication skills
• Strong attention to detail and organizational skills
• Comfortable working in a fast-paced, collaborative environment
• Willingness to learn marketing technology tools and processes
• Must be able to exercise sound judgment, effectively plan and be well organized, have excellent oral and written communications skills, work well under changing timelines, take the initiative and be flexible and cooperative.
• Accuracy, timeliness and maintaining confidentiality related to member, employee information and company records is required.

Nice To Haves

• Basic understanding of compliance or highly regulated environments is desirable

Responsibilities

• Creating and posting social media content (posts, stories, videos) that showcase Kinecta’s products, services and culture.
• Conceptualizing and working with the graphic design team to develop clear, communicative, and aesthetically pleasing visual layouts, infographics, and videos.
• Representing Kinecta at community events including branch-initiated events to promote Kinecta’s products and services and post real time social media posts and stories.
• Managing social media channels (Facebook, Instagram, X, LinkedIn, YouTube, etc.).
• Monitor Kinecta's social and community footprint, and broader conversations and respond to social media comments in an engaging manner.
• Translate what you're hearing into clear, usable insights for brand marketing campaigns.
• Build brand awareness through participating in local events and foster positive interactions with potential members to enhance the credit union’s reputation in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level