Branch Warehouseperson

GENTEK BUILDING PRODUCTS LTD•Mississauga, ON

1d•Onsite

About The Position

As a Branch Warehouseperson, you love to “ACT”: Acknowledge all customers in person and on the phone; greet them with a smile. Create great business partnerships; we provide excellent customer service in every transaction. We understand our customers’ needs, projects, and priorities. Thank customers after every interaction; we don’t take their partnership with us for granted. In this client-facing role, you understand the importance of customer service and the foundation of ACT. You will become a product knowledge expert, knowing all about what we sell and how to support our customers. General responsibilities include: Shipping & Receiving: Pick orders and prepare them in staging areas for delivery. Assist with loading and unloading of delivery trucks. Pick orders for immediate pick-up. Ensure accuracy of order against paperwork. Move incoming product to the designated location in the branch. Customer Service: Greet customers as they enter the distribution branch/warehouse, or as they call. Serve them immediately or indicate that they will be helped as quickly as we can manage. Answer customer inquiries about the materials and services Gentek provides. Make it easy for customers to do business with us. You are their business partner.

Requirements

Completed High School certificate a must.
Able to read and write word and letter/number sequences.
High compliance with standards, requirements, and processes.
Emotional intelligence that facilitates respectful and courteous interactions with customers and other Gentek employees.
Must be able to multi-task, prioritize, and perform in a fast-paced environment.

Nice To Haves

Post-secondary education an asset.
Experience in the building industry (e.g., hardware store, pro-desk) is valuable, but we are willing to train the right candidate.

Responsibilities

Pick orders and prepare them in staging areas for delivery.
Assist with loading and unloading of delivery trucks.
Pick orders for immediate pick-up.
Ensure accuracy of order against paperwork.
Move incoming product to the designated location in the branch.
Greet customers as they enter the distribution branch/warehouse, or as they call.
Serve them immediately or indicate that they will be helped as quickly as we can manage.
Answer customer inquiries about the materials and services Gentek provides.
Make it easy for customers to do business with us. You are their business partner.