Branch Support Specialist

DORT FINANCIAL CU•Clarkston, MI

8d•$0 - $20•Onsite

About The Position

Dort Financial Credit Union is seeking team members who will carry out our mission of enriching the lives of our members, employees, and communities, and who will aim to achieve our vision of being a leader in the industry by providing quality financial services, fostering an empowered and diverse team, and making our communities a better place to live. At Dort Financial, we uphold a culture of excellence with opportunities of engagement and advancement for our team members. We abide by our core values of Empowerment, Accountability, Transparency, Collaboration, and Volunteerism each day, and have a strong focus in community involvement. As a Branch Support Specialist, you will be an important point of contact for our members, providing a full range of Credit Union services. This position is ideal for someone who enjoys helping people and brings a positive, outgoing approach to each interaction.

Requirements

High School Diploma or GED (required)
At least one year of credit union, banking or administrative customer service experience
Strong verbal and written communication skills
Working knowledge of Microsoft Office or similar software
Must be bondable

Responsibilities

Managing lobby traffic and greeting members
Answering questions about Credit Union products and services
Assisting new and existing members with account services, loans, and teller transactions
Resolving member concerns and reconciling accounts
Educating members on managing their finances effectively
Identifying opportunities to refer products and services that support member financial well-being
Building strong, supportive member relationships