Rochester Branch Specialist

GRANITE STATE CREDIT UNIONRochester, NH
Onsite

About The Position

DREAM BIG. We dream big. And our employees do too. We think outside of the box when it comes to delivering outstanding service to our members and providing a workplace environment where our employees can thrive, have fun…and make a difference. We are searching for a Branch Specialist (Member Service Representative) who can deliver awesome to our members! Are YOU our newest team member? Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services.

Requirements

  • Entry Level
  • Full Time
  • None Education Level
  • Day Shift
  • Banking Category
  • Starting at $20.00/hr (depending on banking experience)

Nice To Haves

  • Banking experience

Responsibilities

  • All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
  • All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
  • Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
  • Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
  • Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
  • Researching and resolving member account questions and issues.
  • Assisting in after hour call nights, community events, and networking.
  • Provide coverage to other branches and departments.
  • Other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401k
  • $500 sign on bonus at 90 days
  • Ability for increased hourly pay after 90 days
  • Tuition Reimbursement
  • Paid Vacation
  • Sick/Personal Leave
  • Paid Holidays
  • Paid Family Leave
  • Employee Appreciation Programs
  • Sales Incentive Program
  • Employee Wellness Program
  • Paid Volunteerism
  • Adoption Reimbursement
  • Business Casual Dress Code (Jeans? Yes!)
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