BRANCH SPECIALIST

AuburnBank • Opelika, AL

7d • Onsite

About The Position

AuburnBank’s Branch Specialist is responsible for providing exceptional customer service. The Branch Specialist will process customer transactions including, deposits, withdrawals, and loan payments. Additionally, the Branch Specialist will educate customers on products and services, open new accounts and maintenance of accounts. This position is considered non-exempt and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED
• Minimum 6 months related customer service and cash handling experience
• Ability to work Saturdays as needed
• Ability to handle cash and process transactions with accuracy
• Ability to communicate effectively, both written and verbal
• Ability to use a computer and banking applications on a regular basis
• Ability to travel to other locations to accommodate temporary needs

Nice To Haves

• 1-year of financial services experience

Responsibilities

• Provides exceptional customer service while handling customers’ deposits, withdrawals and payments
• Develops relationships with customers
• Assists customers with account inquiries regarding products and basic problem resolution
• Assist co-workers as needed to aid in customer resolution
• Work cohesively as part of a team within the branch
• Follow all bank processes and procedures while adhering to applicable laws and regulations
• As a member of the branch, ensures sound banking practices, including identifying and reporting operational risks
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED