Branch Specialist

Consumers Credit Union • Huntley, IL

1d • $17 - $25 • Onsite

About The Position

Consumers Credit Union (CCU) is hiring for a full-time Branch Specialist at its new Huntley location. This is an early career opportunity focused on member interaction, with significant growth potential and exposure to branch operations. The role is hybrid, combining concierge, teller, and personal banker duties. Responsibilities include greeting members, performing financial transactions, opening accounts, and educating members on products and services. It's ideal for individuals interested in banking/financial services, member-facing roles, learning branch operations, and seeking growth.

Requirements

• High School diploma or equivalent
• 1+ year of similar work experience (retail, customer service, guest relations, sales, and cash handling)
• Comfortable promoting products and services and engaging in consultative, sales-oriented conversations
• Strong comfort level with technology, including data systems, Microsoft Office, and web-based tools
• Excellent communication skills and a natural ability to build relationships
• Ability to multitask, stay organized, and thrive in a fast-paced environment
• Positive, team-oriented mindset with a high level of integrity and commitment to inclusion & diversity
• Availability to work 40 hours per week within the following schedule: Monday – Thursday: 8:15AM – 5:15PM, Friday: 8:15AM – 6:15PM, Regular Saturdays: 8:15AM – 1:15PM

Nice To Haves

• Financial institution, Teller, Personal Banker experience is preferred

Responsibilities

• Welcome members in the branch creating a positive first impression
• Assist and educate members on self-service options, including Interactive Teller Machines (ITMs)
• Process transactions accurately and resolve account and service needs
• Open new consumer accounts efficiently and with attention to detail
• Identify opportunities to connect members with loans, mortgages, and wealth management services
• Recommend improvements that enhance the member experience and branch operations
• Maintain compliance with all policies, procedures, audits, and balancing standards

Benefits

• medical (High Deductible, HMO and PPO)
• dental
• vision
• spending accounts
• short-term disability
• long-term disability
• life insurance
• 401(k) savings plan
• pension plan
• annual bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED