Branch Services Representative - Part Time (Teller)

University of Hawaii FCU•Honolulu, HI

5d•Onsite

About The Position

Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members. This high member contact position assists members by processing their transactions in an accurate and timely manner and complies with regulatory recordkeeping. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes account statuses.

Requirements

High school diploma or GED is required.
One to two years cash handling and/or customer service experience.
Excellent customer service & interpersonal skills and mathematical skills.
Able to work in a fast-paced environment; especially where one must frequently convey detailed or important instructions accurately or quickly.
Excellent verbal and written communication skills.
Valid driver’s license required with clean abstract and vehicle to drive to a branch when scheduled.
Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers.
Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly.
Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products.
Hearing: Able to hear average or normal conversations and receive information.
Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs.
Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables.
Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying and dividing using a calculator.
Language Ability: Able to write and compose sentences using normal word order with present and past tenses and a command of the English vocabulary.

Nice To Haves

Basic understanding of MS Office Suite is desired.

Responsibilities

Accurately and efficiently processes transactions.
Accurately and efficiently performs service requests.
Completes and files regulatory reports as required.
Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
Processes check deposits through Check 21 solution.
Cross-sells products and services to members.
Performs other duties as assigned.