Branch Security Officer

American Savings Bank • Honolulu, HI

9h • $23 - $28 • Onsite

About The Position

Serves as a frontline ambassador by creating a welcoming environment while promoting the safety and security of ASB teammates and customers. Requires a high level of professionalism, attention to detail and interpersonal skills to effectively handle various situations and interactions.

Requirements

• Security guard experience.
• Strong situational awareness.
• Conflict resolution and de-escalation skills.
• Excellent customer service attributes.
• Deep working knowledge of security principles, emergency preparedness operations, risk management, and fire and life safety systems.
• In-depth knowledge of access control systems.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving security-related issues.
• Self-motivated with excellent organizational skills and detail-oriented to handle multiple priorities to meet deadlines.
• Excellent written, verbal, listening, and presentation communication skills.
• Must be flexible in a demanding work environment and adapt to rapidly changing priorities.
• Able to maintain confidentiality of information.
• Proficient in use of Microsoft applications.
• Must hold a valid US driver’s license.

Nice To Haves

• Police officer experience is a plus.
• Some knowledge of the National Incident Management Systems (NIMS) and the Incident Command system (a plus).

Responsibilities

• Greets and assists customers while ensuring safety and security protocols are followed.
• Maintains a friendly, professional demeanor while monitoring area.
• Observes customer and visitor behavior to identify potential safety or security concerns before they escalate.
• Responds to emergencies, incidents, or suspicious activities in a calm, professional manner.
• Makes decisions quickly and decisively to ensure situations are handled effectively and efficiently.
• Investigates and files incident reports.
• Keeps abreast of current and evolving security threats, best practices, new technology and trends, and any laws and regulations that may impact the Bank’s operations.
• May serve as the Bank’s liaison with local law enforcement and other outside parties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed