Branch Security Officer- Wall Street

Tiffany & Co.New York, NY
Onsite

About The Position

The Brand Security Officer must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people and brand desirability. They will be open and approachable and will work with both the central team and the local teams in a transparent, united and mutually supportive manner. They must model and champion our core belief; People Make the Difference and our values; Be Creative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.

Requirements

  • High School Graduate.
  • Basic computer skills.
  • Ability to work retail store hours as necessary, including nights, weekends, and holidays.
  • Authorization to work in the United States or in the country where the position is based

Nice To Haves

  • Experience in a retail/security environment.
  • 1-year prior experience in a security related position.

Responsibilities

  • Provide exceptional security and operations support to drive sales and service.
  • Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
  • Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
  • Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
  • Cover both security and back of house operations and controls.
  • Provide a positive Tiffany experience from beginning to end for each client.
  • Deepen the relationship with our clients to drive lifetime dedication and spend.
  • Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
  • Elevate in store experience consistently delivering memorable moments.
  • Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
  • Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
  • Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.
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