Branch Sales Team Lead | Tempe, AZ

TTI • Tempe, AZ

12d • Onsite

About The Position

The Branch Sales Team Lead is responsible for the day-to-day supervision of an Account Representative sales team dedicated to the development of accounts in a branch. The Team Lead will organize and lead their team to ensure adequate account coverage and promote TTI’s customer and market objectives. This individual will champion sound business and quality principles that support TTI’s reputation and mission statement. They will provide direct guidance and support based on their own sales experiences to ensure growth in key areas such as sales, gross profit, and active customer numbers within a defined account portfolio. This role reports directly to the Sales Manager and/or General Manager. TTI, Inc., headquartered in Fort Worth, TX, is a leading authorized distributor of passive, connector, electromechanical, and discrete components. With over 50 years of history, this Berkshire Hathaway company has over 100 locations globally. The Branch Sales Team Lead supervises a group of sales individuals, aligned in a team concept, to support branch objectives including sales, gross profit, active customers, sales ppm, and on-time delivery. They coach and develop the team through clear communication and motivational techniques, identifying individual development areas and acknowledging achievements. The Team Lead ensures customers are properly qualified, documentation is captured accurately, and makes recommendations for TTI resource assignment. They initiate communication and collaborate with Account Representatives and/or the Sales Manager on significant quotation opportunities to improve winning chances and proactively escalate customer issues that could negatively impact TTI’s business, relationships, or image. The role involves analyzing the assigned area of responsibility, focusing the team on profitability and pricing strategies based on market dynamics, and encouraging sound pricing decisions. Weekly quotation opportunity reviews are organized to identify best opportunities and ensure appropriate priority. Quality records for team members, including on-time percentage and sales errors, are reviewed and documented. The Team Lead also performs Account Representative accountabilities for a specific customer base, including selling products and services via telephone, internet, email, and fax, and working with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard, exceeding customer requirements. Other related duties may be assigned.

Requirements

• Requires a HS Diploma or GED; Business related bachelor’s degree preferred or an equivalent combination of education and experience.
• One to two years of demonstrated successful performance in an Account Representative role preferred.
• Demonstrates and promotes TTI culture to instill company loyalty and continuity.
• Strong analytical and problem solving skills which requires creative thinking.
• Documented success building accounts organically.
• Past sales performance demonstrating ability to sell full TTI line card.
• Intermediate Microsoft Office skills, with an emphasis on Excel.
• High energy, strong work ethic, and positive attitude dedicated to achieving branch objectives.
• Organized with good time management skills including multi-tasking and ability to reprioritize at a moments notice.
• Good working relationship with Product Marketing teams.
• Makes intelligent pricing decisions based upon situational analysis.
• Strong product, system, and operational knowledge.
• Strong prospecting, probing, and qualification skills to maximize ROI.
• Interacts effectively with department managers, individuals and groups inside and outside the organization.
• Arrives on time to work scheduled hours and supports local time zone of assigned geography.
• Candidates must be local or willing to relocate at their own expense.
• Visa sponsorship is not available for this role.
• Only candidates authorized to work in the United States will be considered.
• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR).
• To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Nice To Haves

• Business related bachelor’s degree preferred
• One to two years of demonstrated successful performance in an Account Representative role preferred.

Responsibilities

• Supervises a group of sales individuals, who are aligned in a team concept, to support the objectives of the branch. (sales, gross profit, active customers, sales ppm and on-time delivery)
• Coaches and develops the team by utilizing clear and consistent communication while utilizing appropriate motivational techniques that instills trust.
• Identifies individual areas for development while acknowledging those who exceed expectations.
• Ensures that customers have been properly qualified by team members and that appropriate documentation has been captured that accurately defines the opportunity associated with each account.
• Makes recommendations to Sales Manager as to what TTI resource is appropriate to be assigned based upon defined DSAM.
• Initiates communication and collaborates with the Account Representatives and/or the Sales Manager on significant quotation opportunities in an effort to improve chances for winning business.
• Proactively escalates any customer issues that could negatively affect TTI’s business, relationship, or image with the customer.
• Analyzes assigned area of responsibility giving focus and direction to the team on profitability and pricing strategies based upon competitive, market, and customer dynamics.
• Encourages individuals to make sound pricing decisions based upon the unique set of circumstances and known facts.
• Organizes and performs, on a weekly basis, quotation opportunity reviews with team members to identify best opportunities and ensure that appropriate priority is assigned.
• Helps ensure that opportunities have been properly qualified.
• Reviews and documents quality records for team members in both on-time percentage and sales errors.
• Perform Account Representative accountabilities for specific customer account base.
• Selling company products and services via telephone, internet, e-mail and fax.
• Working in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities.
• Performs other related duties as assigned.

Benefits

• Medical/ Dental/ Vision
• 401(k)/Roth plan with matching
• Healthcare Savings Accounts
• Educational Assistance (Tuition Reimbursement)
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED