Branch Sales Specialist Full Time KANSAS CITY, MO
About The Position
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. Branch Sales Specialists provide solutions and easily connect with our walk in customers and helps other team members to do the same. Sales Specialists objective is to maximize sales opportunities, create customer loyalty, and exceed customer expectations by using their guidance, advanced knowledge, and winning attitude. Sales Specialists complete and has responsibility for a variety of branch processes that are important to the branch's operation and overall effectiveness. Sales Specialists will shift focus to perform a variety of warehouse tasks and report to Branch Manager.
Requirements
- High School Diploma or equivalent
- 1+ years of experience in related field
- Lift up to 50 pounds unassisted and heavier loads with assistance
- Adapt communication and style to differing audiences whether it is different personality types, other team members, in writing/email, over phone, or in person
- Operate powered industrial equipment
Responsibilities
- Use inclusive behaviors and use multi tasking/prioritization to serve as subject matter expert for branch team members
- Use advanced skills to maximize sales opportunities, take ownership and lead by example with all showroom sales promotions and product specials, and exceed customer expectations
- Oversee the entire customer experience. This includes appropriate product selection, accurate order entry and maintenance, safely picking product, and safely loading customer vehicle.
- Learn and easily navigate through several computer applications for customer-facing and warehouse activities
- Perform actions consistent with branch sales focus to maximize sales opportunities and encourage customer loyalty
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
