Branch Sales Manager

Purpose Financial•Ballwin, MO

9d•Onsite

About The Position

Advance America is seeking highly-skilled, career-oriented individuals to join their growing company as a Branch Sales Manager (BSM). The BSM is a performance-based position responsible for the effective operation and continued growth of their branch, reporting to the DDO. This role ensures all team members are trained in procedures, policies, products, and programs, and requires a passion for sales, marketing, and training. The BSM will focus on increasing overall performance, productivity, and profitability while promoting employee engagement, teamwork, and job satisfaction through coaching and development.

Requirements

High School Diploma or equivalent required.
Two years of prior management experience preferred.
Working knowledge of P&L, sales, collections, and cost controlling measures.
Management experience with exemplary results solving customer and operational issues, as well as successful P&L management.
2 years of leadership experience, including sales leadership.
Ability to coach and develop others.
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
Ability to develop and maintain business relationships at all levels of the organization, both internally and externally.
Strong working knowledge of Microsoft Word and Excel is required.
Must have a valid driver’s license and access to insured, reliable transportation.
Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.
Must be 18 (except in AL where the age requirement is 19).
Eligible to work in the USA.
Able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check.
Regular and punctual attendance is required.

Nice To Haves

Some college preferred.
Bi-Lingual Spanish is a plus!!

Responsibilities

Communicate the Company’s vision and strategies to all team members.
Establish and communicate division goals and objectives.
Manage financial goals and use analytics to assess ways to improve financial position.
Review operational standing of assigned branch to identify areas of opportunity for increased profit margin.
Provide training and guidance in all aspects of operations and sales leadership.
Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met.
Ensure compliance with federal, state, and local law, and guide assigned branch teams on identifying and mitigating compliance concerns.
Delegate tasks and responsibilities to appropriate team members.
Maintain the Advance America appearance standards and maintenance requirements for the branch.
Conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts.
Work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on-going marketing campaigns for the branch.
Recognize, train, and develop skills and abilities of the branch team members to achieve objectives and provide effective leadership.
Responsible for growth and development, as well as recruiting, coaching, and evaluating the branch team.
Provide leadership on sales, coaching, and development of the team and overall profitability and growth.
Collaborate with Division Director to help build a healthy, strong, future-facing branch.
Build strong relationships with current and prospective customers, in person, in the market, and over the phone.
Monitor and measure customer satisfaction.
Take the lead on case management for delinquent accounts.
Work with DDO to ensure that all federal, state, and local laws are followed, including company best practices and policies.
Collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance.
Provide training and guidance in all aspects of operations, marketing, and customer experience.
Teach and validate understanding of Customer Choice - One Company/One Customer and the overall Omni channel experience.
Instruct the branch on company procedures, policies, practices, and computer systems.
Assist the DDO with implementation of new or changed procedures, policies, products, or programs.
Lead by example in a hands-on and approachable manner.
Recognize and develop skills/abilities of assigned branch to meet branch, division, and Company objectives.