Branch Sales Manager, US Pest

Terminix • Pleasanton, CA

9d • $62,700 - $101,200 • Hybrid

About The Position

The Branch Sales Manager supports a branch in attaining sales goals and branch revenue objectives. They are responsible for improving the productivity of the assigned group of sales colleagues for residential products and services and provide mentoring and coaching to field sales professionals to maximize performance within their defined market. Key Performance Indicators include Customer NPS, Revenue growth, Cost control, Customer retention, and Colleague retention and engagement.

Requirements

• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to perform basic business mathematics and analyze sales data
• Ability to acquire licenses/certificates as required by federal, state or local agencies
• At least one (1) year of Rentokil Terminix experience in designated field with RTX
• High school diploma or GED (preferred)
• Maintain licenses/certificates as required by federal, state, and/or local regulations
• Must possess a valid driver’s license from state of residence

Nice To Haves

• Pest & Termite Acumen (Mastery-Tech/Advanced-Sales)
• Pest & Termite Mgt. Solutions (Advanced)
• Home & Facility Construction Acumen (Foundational)
• Residential Consumer/Customer Segments & Journeys (Advanced-Resi)
• Commercial Customer Verticals, Segments & Journeys (Advanced-Commercial)
• The RTX Way: Sales Process Commercial (Advanced-Commercial)
• The RTX Way: Sales Process Residential (Advanced-Resi)
• EHS/Safety & Compliance (Advanced)
• Systems, Tools & Technology (Advanced)
• Sales Financial, Business Acumen & Budgeting (Advanced)
• Customer Service (Mastery)
• Internal & External Communication (Mastery)
• Selling Skills (Advanced-Tech/Mastery-Sales)
• Attract & Retain Talent (Foundation)
• Train, Coach & Develop (Advanced)
• Lawn & Ornamental Sales process and Understanding (Advanced Market Specific)

Responsibilities

• Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area
• Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.
• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.
• If needed, provide ongoing technical training on services offered in the assigned territory.
• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance.
• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.
• Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits.
• Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.
• Monitor sales start rates through the key relationship with Operational Leadership
• Serve as steward of the Rentokil Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.
• Monitors, coaches and develops team to provide effective growth and development
• Plan, organize and order any job-related items for new hires
• Works with new hires to evaluate and identify opportunities for improvement in the Field and provide constructive feedback
• Communicate to leader any team training needs for continuous improvement
• Increases unit sales and dollars by implementing, teaching and enforcing company sales practices.
• Works in the field with sales colleagues daily and maintains minimum sales activity requirements.
• Monitors and ensures creative and methodically sound sales programs, proper use of sales materials and inventory of sales materials.
• Sets an excellent management example and quality image

Benefits

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays
• Tuition Reimbursement benefits (for FT Colleagues)
• Training and development programs available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED