Branch Sales Associate

Russo Hardware • Greenfield, IN

1d • Onsite

About The Position

The Sales Associate works closely with customers to identify their product and service needs, answer questions, and recommend appropriate solutions. The role focuses on delivering excellent sales service, promptly resolving customer concerns, and supporting customer satisfaction. The associate keeps current on Russo products, services, and promotions, maintains assigned store areas, processes purchases, and collaborates with coworkers to provide strong customer service.

Requirements

• High school diploma or equivalent.
• Ability to empathize.
• Willingness to learn and a positive attitude.
• Attention to detail and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to maintain knowledge of outdoor power equipment.
• Time management and organizational skills.
• Ability to maintain a consistent teamwork mentality.
• Excellent computer skills, including Excel, Outlook, Word, and Teams.
• Hands-on experience with POS systems.
• Basic understanding of sales principles and customer service practices.
• Ability to work in a fast-paced environment.
• Strong sense of personal responsibility.

Nice To Haves

• Previous sales experience.
• Proven work experience as a Retail Sales Associate, Sales Representative, or in a similar role.
• Microsoft NAV experience.
• Bilingual ability.
• Genuine enthusiasm for the company and its products and services.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customer needs and provide information on product features.
• Welcome customers to the store and answer their questions.
• Go the extra mile to drive sales.
• Maintain assigned areas in an in-stock and presentable condition.
• Actively seek out customers in the store.
• Remain knowledgeable about Russo products and services and discuss appropriate options.
• Process point-of-sale purchases.
• Cross-sell products.
• Collaborate with coworkers to ensure excellent customer service.
• Build productive and trusting relationships with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales, such as planning marketing activities or refreshing the showroom floor.
• Complete other tasks assigned by management.

Benefits

• Flexible scheduling.
• Paid time off.
• Paid vacation.
• Overtime opportunity.
• Major medical coverage through BlueCross BlueShield.
• Vision and dental coverage.
• 401(k) employer match contribution; the company matches 100%.
• Free company apparel.
• Wellness programs.
• Professional development opportunities.
• Employee discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED