Branch Relationship Banker - Durango, CO

Vectra BankDurango, CO
Onsite

About The Position

At Vectra Bank, we’re proud to serve the Rocky Mountain region with the strength of a large financial institution and the personal touch of a community bank. Recognized as a Top Workplace, we combine deep resources with attentive, relationship‑driven service to support families, businesses, and the communities we call home. We’re committed to creating a great place to build a career, welcoming employees whose talent, drive, and diverse perspectives help us deliver custom financial solutions. With day‑one benefits, ample growth opportunities, and a culture centered on listening, collaboration, and care, Vectra Bank is a place to grow, thrive, and make a meaningful impact. We believe we are Big enough to count and small enough to care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, we are dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless – come for a job, stay for a career. We are looking for a Branch Relationship Banker to provide top notch customer service to our clients and customers at our Durango Retail branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Looking for candidates that are available Monday thru Friday

Requirements

  • High School diploma or equivalent and 1+ years' experience in sales, teller, new accounts or loan processing or other directly related experience.
  • An equivalent combination of education and experience may meet qualifications.
  • Working knowledge of mathematical calculations and standard banking products, services and transactions.
  • Solid knowledge of all retail products and services.
  • Basic knowledge of consumer lending applications.
  • Proven customer service, interpersonal and communication skills, both verbal and written.
  • Effective selling, cross-selling and referral skills.
  • Solid mathematical, problem-solving and negotiation skills.
  • Solid interpersonal & relationship building skills.
  • Strong attention to detail and time management.
  • Proficient in basic computer skills.

Nice To Haves

  • Previous experience in a financial sales representative-oriented role preferred.

Responsibilities

  • Performs full-service banking services to new and existing customers within the branch, with a primary focus on sales and service.
  • Duties may include new accounts, consumer loans, and performing client services issues.
  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
  • Responsible for making appropriate referrals for other bank products and services, including commercial lending products.
  • Follows up with clients as needed.
  • May be responsible to perform cash transactions, open or update accounts, originate and close consumer or small business loans.
  • Responsible to resolve customer service issues.
  • Establishes, expands and maintains a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
  • May be responsible for processing cash transactions and other customer service duties within the branch.
  • Other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance
  • Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA)
  • Flexible Spending (FSA) and dependent care accounts
  • Paid Training
  • Paid Time Off (PTO)
  • 11 Paid Federal Holidays, and any applicable state holidays
  • 401(k) plan with company match
  • Profit Sharing
  • competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
  • Employee Ambassador preferred banking products
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