About The Position

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow. We are seeking an experienced, high-performing, relationship-driven Branch Relationship Banker (Personal Banker), with bilingual skills preferred to join our team at our Pearland, TX branch. The ideal candidate will be customer-focused and have a proven track record of building relationships and driving sales. This position offers excellent opportunities for career growth in the banking industry while playing a vital role in delivering outstanding customer experiences. If you’re passionate about serving your community, working collaboratively with a supportive team, and helping clients achieve their financial goals, we’d love to hear from you!

Requirements

  • High school diploma or equivalent required
  • Minimum of 2 years of banking experience required, preferably in a universal banker, personal banker, or comparable retail banking role
  • Bilingual proficiency in English and Spanish languages is preferred
  • Experience in relationship-driven sales, with a strong ability to identify opportunities, achieve targets, and cross-sell banking products and services to meet client needs
  • Excellent communication and interpersonal skills, with the ability to engage clients through meaningful conversations, uncover financial needs, and build trust to deepen relationships and drive sales
  • Familiarity with consumer lending application processes, with the ability to guide clients through borrowing solutions
  • Knowledge of a wide range of banking products and services, including deposit accounts, loans, credit cards, and investment solutions
  • Strong negotiation and influencing skills, with the ability to guide clients toward appropriate financial solutions
  • Strong problem-solving skills, with the ability to assess client needs, respond to inquiries, and resolve issues effectively
  • Experience in teller operations and new account services is highly preferred
  • Strong attention to detail and organizational skills with the ability to multitask, prioritize tasks, and work effectively under pressure in a fast-paced environment
  • Proficient in basic mathematics and computer applications, with hands-on experience using banking software and systems
  • Must possess or be able to obtain Federal Registration with the Nationwide Mortgage Licensing System (NMLS) in compliance with the SAFE Act

Responsibilities

  • Execute the sales discovery process and manage client relationships to identify needs and deliver tailored financial solutions
  • Conduct financial needs assessments and recommend appropriate banking products and services
  • Open and maintain accounts, issue and activate ATM cards, originate and close consumer loans, and address client service inquiries
  • Initiate and manage sales calls to prospective and current clients, promoting banking solutions and fostering long-term relationships
  • Identify opportunities to refer clients to additional bank products and services, including commercial lending, and ensure timely follow-up
  • Deliver comprehensive banking solutions to new and existing clients in the branch, with a strong emphasis on sales and exceptional service
  • Support retail initiatives by identifying and capitalizing on business opportunities that impact revenue growth and risk management
  • Resolve client concerns promptly through direct action or by referring them to the appropriate branch or resources
  • Accurately and promptly process cash transactions within authorized limits, while performing additional customer service responsibilities in the branch
  • Ensure all activities are performed in strict compliance with applicable laws, regulations, and bank policies and procedures
  • Follow all bank security protocols while safeguarding the confidentiality of client information and bank records
  • Meet daily with the Branch Service Manager and Branch Manager to review progress toward individual and branch performance goals
  • Perform additional responsibilities as assigned to support branch operations and client service

Benefits

  • Medical, Dental, and Vision Insurance – effective your first day
  • Mental health support, including coaching and therapy
  • Life and disability insurance
  • Paid Parental Leave and Adoption Assistance
  • Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Accounts
  • 401(k) with company match and profit sharing
  • Paid training
  • Paid Time Off (PTO)
  • 11 Paid Federal Holidays
  • Tuition reimbursement
  • Employee Ambassador preferred banking products
  • Competitive compensation based on experience
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