Branch Operations Specialist

Raymond James•Bloomington, IN

4d•Onsite

About The Position

The Branch Operations Specialist plays a crucial role in the daily functioning of the branch by providing comprehensive administrative and operational support. This position involves managing visitor and telephone communications, handling mail, processing financial transactions, and ensuring compliance with documentation requirements. The specialist will also assist with client account opening, onboarding, and document management, while maintaining office supplies and supporting branch management with audits and general administrative tasks. Cross-training in other operational functions is expected to ensure smooth workflow and adaptability within the team.

Requirements

High School Diploma or equivalent
One (1) or more years securities industry or related work experience preferred, or an equivalent combination of experience, education, and/or training as approved by Human Resources.
General Experience - 7 to 12 months

Nice To Haves

Bachelor’s: Accounting
Bachelor’s: Business Administration
Bachelor’s: Finance

Responsibilities

Receives and directs visitors and telephone calls; maintains record of inquiries, as required.
Sorts, screens and distributes incoming and outgoing mail.
Processes money movement of funds, disbursements and check delivery.
Transmits and receives messages with home office.
Processes securities transactions, including transmitting orders, cancellation and correction of orders and, ensuring delivery to home office according to proper mailing procedures with confirmation of receipt.
Maintains documentation to cashiering according to compliance requirements.
Assists branch managements with audit preparation.
Assists with opening client accounts by properly completing and submitting required forms.
Supports client onboarding.
Monitors document status through importing, scanning and submission of documents.
Provides general administrative support to branch management.
Maintains, processes and updates files, records and other documents.
Maintains inventory, stocks and distributes office supplies.
Cross-trains and assists with other operational functions as required.
Performs other duties and responsibilities as assigned.