Branch Operations Manager

FirsTier Bank•Broomfield, CO

3d•Onsite

About The Position

FirsTier Bank is a family-owned community bank currently servicing 12 markets throughout Colorado, Wyoming and Nebraska. We are currently searching for a Branch Operations Manager for our Broomfield, Colorado location. Enjoy a rewarding career while providing exceptional service to our valued customers.

Requirements

Branch Operations Manager Experience: Minimum 5 years (required)
Excellent verbal communication skills.
Excellent math skills.
Trustworthiness and the ability to act with integrity.
Thorough understanding of customer service.
High school diploma or equivalent is required.
Previous experience working directly with the public preferred.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

Overall responsibility for all staff at the branch, supervise and lead branch staff. Includes input on hiring / termination decisions, input on salary administration, input on promotion decisions, and maintaining reasonable morale among the branch employees. Work with Human Resources to ensure HR policies & procedures are followed.
Report directly to Market President.
Generate new deposits with rates / terms consistent with the overall budget goals of the bank.
Overall responsibility for physical condition of the branch. Must coordinate upkeep of branch facilities.
Overall responsibility for the safety and security of branch personnel. Must coordinate with Senior Management to ensure safety / robbery procedures are known and followed by branch personnel, and that security equipment at the branch is maintained in good working order.
Overall responsibility for keeping the branch network, bank and customer data secure by ensuring branch personnel follow all policies / procedures related to customer information & data stored on the bank’s network.
Ability to take “full ownership” of issues until they are completely resolved.
Work with BSA Officer & Compliance Officer & associated staff to ensure all branch functions are aligned with the Bank’s BSA & Compliance policies & procedures, as well as all applicable regulations.
Work with Deposit Operations staff to ensure location is generating, closing and servicing deposit products per bank policy / procedures.
Overall responsibility for expenditures and budget for the branch. Works with CFO & other appropriate personnel to ensure financial reporting for the branch is accurate and timely.
Spearhead marketing efforts at the branch, to promote the bank’s products and services. This will include working with other staff on marketing materials and advertising outlets. Marketing efforts must also include the coordination of marketing calls by loan officers and other staff in pursuit of new loan / deposit relationships.