Branch Operations Manager

WorldpacAlexandria, VA
29d$72,000 - $85,000

About The Position

The Branch Operations Manager is responsible for the overall direction, coordination and evaluation of the Branch, including the management of assets.

Requirements

  • At least 4 years of prior leadership experience in a warehouse related field.
  • At least 1 year of cash handling experience.
  • Comfortable with using Microsoft Office application.
  • Highschool diploma or GED equivalent.
  • Must be able to read, write and speak English fluently.
  • Eligible to work in the Unites States.
  • Be available to open and close the warehouse, Monday through Friday, and Saturdays (as needed).
  • Meet all applicable state-specific driver’s license requirements.

Nice To Haves

  • Comfortable with all aspects of Microsoft Office (Outlook, PowerPoint, Word, Excel).
  • Extremely organized and demonstrates the ability to prioritize effectively.
  • Understands staffing requirements.
  • Broad understanding of multiple department functions.
  • Must be able to read, write and speak English fluently.
  • Have excellent multitasking ability
  • Willingness to continue to evolve and develop personal skills to meet the changing environment.
  • Demonstrated self-starter and motivated individual.
  • Ability to challenge upwards – respectful pushback.
  • Willingness to learn new skills and gain knowledge about all aspects of the Branch operations.
  • Bilingual skills are preferred.
  • Associates degree preferred.
  • Understanding of P&L.

Responsibilities

  • Interviewing, hiring and training new team members; conducting performance appraisals, team member counseling and disciplinary actions, addressing complaints and resolving problems when possible.
  • Communicates regularly with the Regional Operations Manager, and Human Resources when needed.
  • Instills and maintains a customer service-oriented philosophy in all conduct to self and other team members.
  • Prepares and submits annual operational budget for approval and develops plans for the efficient use of resources.
  • Participates in planning personnel safety, ensures safety procedures are followed and makes recommendations regarding safety issues.
  • Coordinates with customers and Branch management team to evaluate, promote and provide improved and expanded services in the area.
  • Uses vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner.
  • Other duties may be assigned.
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