Branch Operations Coordinator

NetPlanner Systems, Inc•Tampa, FL

5h•$20 - $30•Hybrid

About The Position

This role is responsible for supporting branch operations through various administrative and logistical tasks. The coordinator will work independently on assigned tasks, assist branch staff, manage schedules, track job orders and materials, and ensure smooth business continuity. The position requires strong organizational skills, attention to detail, and proficiency in Microsoft Office Suite.

Requirements

Intermediate Microsoft Word and Excel skills are required
Works well under pressure
Self-starter / self-motivator requiring minimal supervision
Decisive and proactive approach to problem solving
Team player
Must be very detail oriented and organized
Strong work ethic

Responsibilities

Work independently on various tasks assigned by supervisor/manager
Perform basic administrative tasks for all branch staff
Send out and track daily tech tips
Participate in weekly scheduling meetings
Update and furnish tech schedule
Print and log new job orders via labor tracking
Update labor tracking daily
Update CRM weekly or as needed
Send internal/external company related emails
Schedule and log staff trainings and place certificates on the system
Follow up with customers on material orders, tech scheduling, and job status
Assist with material ordering and status updates
Assist with additional material purchases via company credit card
Drop off materials to job sites as needed
Assist techs with Airbnb/hotel rentals
Conduct on-site orientations as needed
Assist with onboarding and background checks
Assist with closeout documentation
Assist techs with IT issues by sending emails to the help desk
Retrieve and place test results in customer folders
Create and complete job status reports
Inventory and track company property issued to techs
Create and maintain customer tracking spreadsheets
Assist with company fleet maintenance and tag renewals
Order, track, and call off lifts
Assist with billing and closing out jobs on the system
Permit coordination with the PC team
Help pull permits
Coordinate with PM and call in inspections
Permit closeout
Order office supplies
Greet and direct office visitors
Work on job sites as needed
Assist with anything that helps streamline the continuity of the overall business or projects