Branch Operations Assistant

Royal Bank of CanadaEdmonton, AB
Onsite

About The Position

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them. The RBC Dominion Securities Management team located in Edmonton is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees.

Requirements

  • Meticulous attention to detail and excellent time management skills
  • Exceptional written and verbal communication skills
  • Strong Microsoft Office skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently seeking out own answers and solutions

Nice To Haves

  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset
  • Experience in the banking and/or securities industry is an asset

Responsibilities

  • Responsible for processing all branch cash transactions, including depositing cheques, Bank wires and processing physical securities
  • Ensure Branch reports are prepared, printed, reviewed (where assigned), distributed and/or presented to Branch Management for review.
  • Manage the filing for all branch operations related reports and documents, oversee branch retention of documents in accordance with internal controls
  • Account opening approvals, this includes reviewing documentation and scanning forms into the documentation workflow system, pulling documentation for branch staff as needed
  • Reception – answering phones and greeting clients
  • Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed
  • Help manage communications with clients, Advisors and other internal and external partners
  • Other special projects as assigned

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
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