Branch Operations Assistant

RBCPointe-Claire, QC
Onsite

About The Position

RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.

Requirements

  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Exceptional client servicing skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently and seek out own answers and solutions
  • Meticulous attention to detail and strong organizational skills

Nice To Haves

  • Two years of relevant experience in the financial services industry

Responsibilities

  • Answer the telephone and greet clients in an open, friendly manner
  • Provide attentive and accurate service to clients and respond to their needs
  • Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Managers, when needed
  • Prepare cheques and daily bank deposits
  • Deal with incoming and outgoing funds
  • Process account opening and any related account documentation
  • Support the advisory teams in general administrative duties in the management of client accounts
  • Perform other duties and responsibilities, as required

Benefits

  • Ability to make a difference and lasting impact
  • Variety of assignments
  • A strong and diverse team
  • Management that supports your work and progression
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