Branch Operation Supervisor

Alma Bank • New York, NY

1d • $50,000 - $55,000 • Onsite

About The Position

Alma Bank is looking for an experienced Branch Operation Supervisor to work out its Brooklyn region (Kings Highway Branch). The Branch Operation Supervisor will coordinate with the branch manager in implementing and carrying out bank policy with respect to the overall operations of the branch.

Requirements

• One year certificate from college or technical school; or one year+ related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Assigns duties and work schedules to workers to ensure efficient functioning of the branch.
• Train employees in customer service and banking procedures.
• Assist Branch Manager in the accomplishment of branch goals.
• Oversee day to day operation of the branch.
• Oversee the flow of cash and financial instruments in accordance with company policy.
• Assess risk of all financial transactions executed by organization personnel.
• Monitor activities to implement institution's policies, procedures, and practices.
• Effectively communicate with customers to resolve account problems.
• Approve & authorize checks and assist teller to solve any operational issues.
• During peak periods assist Universal Bankers in opening new accounts and assure quality of customer service of the Branch.
• Manage & report to Branch Manager of any teller shortages or overages.
• Conduct security check of building and all tellers stations.
• Ensure completion of daily assigned tasks and responsibilities.
• Maintains harmony among workers and resolves grievances.
• Monitor and review financial institution's security procedures and control access to vault.
• Continually updates and apprises Branch Manager of status of branch operations and pending issues.

Benefits

• Salary range $50,000 - $55,000.
• Alma Bank employees work in an open and collaborative environment.
• Alma Bank Offers its eligible employees a generous matching 401(k), excellent healthcare coverage (medical/dental/vision), short- and long-term disability and life insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree