Branch Office Administrator
About The Position
At Sibcy Cline, we've been a trusted name in real estate for nearly 100 years. As one of the largest and most respected brokerages in the region, we pride ourselves on delivering exceptional service, fostering strong community relationships and empowering our agents with the tools and support they need to thrive. When you join Sibcy Cline, you become part of a collaborative, people-first culture that values professionalism, innovation and genuine care for our clients and colleagues. We are seeking to hire a Branch Office Administrator (BOA) to support our Kenwood, OH office location. This role is essential to ensuring smooth daily operations, exceptional customer service and a productive, positive environment for our agents and employees. If you're a proactive problem solver with excellent communication skills and a talent for staying organized -- even when the unexpected arises -- you'll feel right at home here.
Requirements
- 5+ years of experience in a real estate sales or brokerage support role highly preferred
- Proven success in office management or an administrative/support position
- Positive, proactive approach with the ability to adapt to changing needs
- Exceptional written and verbal communication skills
- Proficient in Microsoft Office, with the ability to learn new software quickly
- Experience with data entry related to budgets, expenses and transaction details
- Familiarity with social media posting and basic content management
- High school diploma required
Responsibilities
- Manage the real estate transaction process from start to finish, including preparing and maintaining listings and creating digital sales packets
- Enter detailed information into accounting and real estate software systems such as Profit Power and SkySlope
- Serve as a primary liaison between corporate teams, branch staff and real estate agents
- Uphold established processes and best practices while identifying opportunities for improvement
- Support branch business goals by helping maintain an efficient, productive and positive office environment
- Promote agent achievements on branch social media channels
- Assist agents and managers with ordering, maintaining and distributing marketing materials
- Create graphics using marketing-team-approved templates to highlight agents, listings and office activities
- Warmly welcome visitors in person and online by promptly answering phone, email, digital and in person inquires
- Sort and distribute mail, maintain office supplies and equipment and deliver documents to other locations as needed
- Identify and propose new projects or process enhancements based on understanding of office priorities and needs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
